Troubleshooting - Print Preparing Issues

  1. Cannot connect my printer to the computer
      If you cannot connect your printer to the printing software computer, please follow the next steps.   Make sure the USB cable is properly connected to the computer Make sure the...
  2. Printer doesn't start printing
    Printer is currently heating up, please be patient. The display units says Printing...  and in Repetier-Host it should say heating up. Check if the temperatures are rising to the required...
  3. One of motors not working, printer axis not moving.
    When everything is ok with the printer, the motor is not allowed to move when:  The temperature of the selected extruder is not above 150 degrees Celcius. There is a safety feature built in...
  4. Printer doesn't heatup, stops heating, Heater decoupled / DEF / DEC
    When printer doesn't heatup, it could be that the the printer went in standby mode to save power. Only applicable to FELIX 3.1 and older. To get printer out of standby mode do one of the...
  5. Homing issues, printing in the air, Z sensor triggered, Bed leveling issues(G32/G33 leveling failed)
    In general the z-sensor circuit is not working properly when you have one of the following issues: Z-axis only moves a few mm downwards when homing. Printing/extruding in the air. Bed leveling...
  6. "Home all or home z", freezes up printer
    For the FELIX Tec 4 and Pro series. The extruder heaters heatup before a z-home movement (negative z-movement untill endswitch is triggered) is performed. This is done for the following...
  7. Humming noise from heated bed, TEC 4
    The TEC 4, can give a humming noise from the bed heater. Especially when it is near its setpoint temperature and the printer is idle. The temperature controller quickly starts to control the...
  8. The extruder makes a loud clicking noise and no material is being extruded
    When during printing you hear a clicking/ticking noise coming from the print-head. It is most likely the sound of the stepper motor stagnating and skipping a motor-step. This is not harmfull to the...
  9. Blank (blue) screen FELIX Pro series after turning on
    In some rare occassions, the firmware of the printer can be removed by powercycling the printer (turning it on and off) very fast. It is easy to fix, by just reinstalling the firmware. Please check...
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