Troubleshooting - Issues During Printing

  1. Hot-end PEEK part melted
    Some customers reported constant failure of the Hot-end Peek part in the FELIX 3.1(and older) hot-ends. The causes for this are: Thermistor connected to the wrong hot-end in case of dual...
  2. Printer doesn't heatup, stops heating, Heater decoupled / DEF / DEC
    When printer doesn't heatup, it could be that the the printer went in standby mode to save power. Only applicable to FELIX 3.1 and older. To get printer out of standby mode do one of the...
  3. Manually turn off filament detection (Pro series)
    If for some reason the filament detection seems to fail (or in your situation it is not required or wanted), you can disable it manually via the manual control panel in FELIXbuilder. You basically...
  4. "Click to reheat" dialogue, filament detection (Pro series)
    If your print gets interrupted and you get the message “Click to reheat” on the display, that means the printer has detected that the filament is not being fed trough at the expected...
  5. The z axis makes a lot of noise when moving
    This normally only applies to the FELIX 3 and TEC series. When the z-axis makes a squeeking noise, please apply some grease on the z-axis. Apply a small amount of thick ball bearing grease to ensure...
  6. Filament not extruding/ clogged hot-end / air printing
    The causes for extrusion failure are listed in below categories from most common to least common. Filament transport before entering hot-end Most cases are because of the filament is hindered to...
  7. The extruder makes a loud clicking noise and no material is being extruded
    When during printing you hear a clicking/ticking noise coming from the print-head. It is most likely the sound of the stepper motor stagnating and skipping a motor-step. This is not harmfull to the...
  8. Printed part sags after a few layers
    This is typically a case of overheating or large overhangs in the print object. Normally overheating occurs if you want to print a small object too fast. Tips to prevent this:  Print more...
  9. Idler Pulley Pro series makes noise
    The idler pulley of the FELIX pro 1 and first few hundred pro 2's can make a rattling noise over time. This is cuased by the needle bearing which can worn out over time. We have updated the idler...
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